Req ID: RQ175135

Type of Requisition: Regular

Clearance Level Must Be Able to Obtain: None

Public Trust/Other Required: None

Job Family: Information Systems Management

Skills:

Cloud Managed Services,Cloud Services Management,Enterprise IT Systems,Information Technology Management

Experience:

10 + years of related experience

Job Description:

Technical Manager (TM)

JOB DESCRIPTION

Transform technology into opportunity as an Information Systems Sr. Manager / Technical Manager with GDIT, where you’ll sustain and enhance the systems that matter most to our clients, be at the forefront of innovation, and play a meaningful part in improving how agencies operate as we provide enterprise IT operations and maintenance (O&M) services for state and/or local government customers. At the most critical moments of change, we’re there – bringing the resources, solutions, and expertise to help our clients take on some of the world’s biggest challenges – and GDIT is excited to offer you a unique opportunity to join a best performing O&M team supporting one our nation’s most exciting state cloud management programs. With a career in Information Technology at GDIT, you make the end user’s experience your priority and we’ll make your career growth ours.

At GDIT, people are our differentiator. As a Technical Manager, you will have overall accountability for technology planning, optimization, service evolution and innovation of services. The Technical Manager will serve as the single point of accountability for the customer concerning performance and incident management of cloud technology. Our work depends on an experienced Technical Manager to bring forward industry leading technical direction and innovation. The ideal Technical Manager projects high energy, strong customer facing interpersonal skills and possesses attention to detail in a time-bound schedule to properly position the O&M team for successful operations.

HOW YOU WILL MAKE AN IMPACT:

• Lead a team of architect, engineers, and project managers to design, build and deploy IT infrastructure solutions and upgrades on a large government program.

• Participate in planning and designing systems to meet the evolving needs of the business.

• Provide human resource, technical, and process leadership for the team to identify and implement opportunities for service enhancements.

• Manages and prioritizes information systems needs and analyzes project costs and feasibilities through the user of Architecture Review Boards (ARB’s) and Business Case Analysis.

• Keeps well-informed of new technologies and industry leading practices and trends, using those to plan and advise for implementation.

• Provides guidance and solutions to ensure the information systems needs align with the strategic initiatives.

• Develops and administers schedule and performance requirements.

• Enhances information systems by identifying information systems technology opportunities and developing application strategies.

• Maintains accounts, security, workflows, and secure systems connectivity.

• Manages all information systems policies and procedures.

WHAT YOU’LL NEED TO SUCCEED

• Education: Bachelor of Arts/Bachelor of Science, preferably in computer engineering, computer science, information systems, or related field of study

• Required Experience: 10+ years of related experience.

• Required Technical Skills:

• experience with large scale, enterprise IT system O&M, and transition programs

• experience defining teams and services to meet contractual SLA’s, experience working with cloud technologies (planning and optimization) and supporting foundational architecture technologies.

• ability to understand high-risk, high-impact, large-scale, complex systems; strong communication skills and an ability to articulate needs and service descriptions to both technical and non-technical audiences.

• Preferred Skills:

• strong, proven experience working within successful enterprise-class environments, service delivery and operations management teams

• expertise with large scale, enterprise IT system management and monitoring, service delivery, service desk, software and hardware modernization, development, and/or testing efforts

• expertise in infrastructure, networking, database, application and system security, and/or web technologies

• ability to identify project risks, perform high level research by talking to team and SMEs (Subject Matter Experts), and develop a mitigation plan

• ability to run the project meetings and motivate teams to complete tasks on schedule

• Preferred Certifications:

• ITIL v3 or v4 (Foundation or better)

• Cloud certification in at least one of the three major cloud service providers Google Cloud Platform (GCP), Amazon Web Services (AWS), or Microsoft Azure is desired

Location : Hybrid or remote with travel. Expect 25% - 50% on-site in Austin, TX

Timeline: This is a contingent posting, expected to start by January 2025.

GDIT IS YOUR PLACE:

• Full-flex work week to own your priorities at work and at home.

• 401K with company match

• Comprehensive health and wellness packages

• Internal mobility team dedicated to helping you own your career.

• Professional growth opportunities including paid education and certifications.

• Cutting-edge technology you can learn from

• Rest and recharge with paid vacation and holidays.

The likely salary range for this position is $138,550 - $187,450. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.

Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match.To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available.We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.

We are GDIT. A global technology and professional services company that delivers consulting, technology and mission services to every major agency across the U.S. government, defense and intelligence community. Our 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 30 countries worldwide, offering leading capabilities in digital modernization, AI/ML, Cloud, Cyber and application development. Together with our clients, we strive to create a safer, smarter world by harnessing the power of deep expertise and advanced technology.

We connect people with the most impactful client missions, creating an unparalleled work experience that allows them to see their impact every day. We create opportunities for our people to lead and learn simultaneously. From securing our nation’s most sensitive systems, to enabling digital transformation and cloud adoption, our people are the ones who make change real.

GDIT is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.