The Division of Integrated Healthcare of the Department of Health and Human Services is hiring a Configuration Manager for the Office of Systems and Project Management (OSPM).   The Configuration Manager oversees 4 Senior Business Analysts.  The Configuration Manager is responsible to work hand in hand with business & the PRISM vendor who supported the design,development and implementation of the Provider Reimbursement Information System for Medicaid (PRISM) system and is now supporting the operational activities of PRISM. 

Overseeing the Configuration teams includes being aware of all responsibilities and supporting system updates,projects,tasks and assignments. Responsibilities are many,a few examples include:

• Monitoring timely responses of the SharePoint Operations Tracker (SPOT) tasks

• Tracking PRISM enhancement requests from request to implementation

• Coordinate & communicate with the vendor on system updates and proposals to ensure they are understood and next steps are outlined

• Coordinate participation in several workgroups that support PRISM issue resolutions and ongoing operations  

• Assess the level of urgency on items and know when to escalate and when to apply additional pressure to our partners for resolution

• Create and maintain standard operating procedures in all areas to maintain visibility,consistency,and quality

• Compile and present information to leadership for their information,input and or approval

• Mentor,monitor,and track job responsibilities and accuracy for all employees under the Configuration Team

• Professionally represent DHHS & PRISM in meetings and other communication with the agency and with outside vendors and representatives

This position also involves s

etting goals for individual performance plans and deadlines in ways that comply with the division s plans and vision,organizing workflow and ensuring that employees understand their duties or delegated tasks,and monitoring employee productivity and providing constructive feedback and coaching.

Prefenence may be given for experience with:

• Experience working in complex systems

• Defining requirements for system updates

• Utah Medi caid

• SharePoint

Note: as of April 8,2024,DHHS employees will be working a hybrid schedule,which includes 2 office days per week and 3 telework days.     Why work for the Utah Department of Health and Human Services?  In addition to the rich benefits  the State of Utah offers,the department offers:

• On-site fitness center,for a minimal membership fee
• UTA Eco Pass,at a discounted monthly rate
• Teleworking opportunities with a minimum 2 office days per week beginning 04/2024.
• On-site day care center at the Cannon Health Building with First Steps Day Care - contact for rates and availability,801-538-6996

For more information on the Utah Department of Health and Human Services,please click here{target="blank"}.                                                                                 If offered this position,your employment will be contingent upon passing a background check and review.  There will be no cost to you for this check.  This check will include fingerprinting,which will be available at various DHHS locations for your convenience. Fingerprinting will be completed prior to your first day of employment.  You may review the policy by clicking here.{target="blank"}